EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB274040: When running a Document in Presentation Mode the Navigation bar becomes corrupt in IIS for MicroStrategy 10.x


Community Admin

• Strategy


This issue has been classified as a defect by MicroStrategy. The impact is limited to MicroStrategy Web 10.1 product only with reports using shortcut to templates with metric report limit qualifications.

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited to Strategy Web 10.1 product only with reports using shortcut to templates with metric report limit qualifications. 
SYMPTOM:
In Strategy Web 10.x when running a new Document in Presentation Mode, the Navigation Bar might revert to text as shown below.

ka04W000000OeoZQAS_0EM4400000025W6.jpeg

 
CAUSE:
This issue was identified to be caused by the em4mstr plugin that is not shipped out of the box. This is a known issue classified as a defect with Strategy Web 10.1.
 
ACTION:
Please remove the em4mstr folder mentioned above from within the plugins and restart your web server. The issue should no longer persists.
 
WORKAROUND:
Perform a un-installation and installation of Strategy to re-write the ASPx files for 10.x. If the issue still appears and collect the ASPx file (KB215812) and open up a ticket with Strategy Technical Support. 
 
Strategy Internal Reference number DE25011


Comment

0 comments

Details

Knowledge Article

Published:

June 5, 2017

Last Updated:

June 5, 2017