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KB274298: Default Zoom level for Google Maps on Android is too far out on MicroStrategy Mobile 9.4.x.


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• Strategy


This Knowledge Base article describes that default Zoom level for Google Maps on Android is too far out on MicroStrategy Mobile 9.4.x. The impact is limited to MicroStrategy Mobile 9.4.x when viewing a Google Map widget on the Android mobile operating system. There is a workaround for this issue presented in this document. The issue is under investigation for a permanent fix by the Microstrategy Technology team.  

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited to Strategy Mobile 9.4.x when viewing a Google Map widget on the Android mobile operating system. There is a workaround for this issue presented in this document. The issue is under investigation for a permanent fix by the Strategy Technology team.  
  
SYMPTOM:
In Strategy Mobile 9.4.1 Hotfix 6 when viewing a Google Map widget on the Android operating system for mobile device, the default zoom on the map is too far out to be usable as seen below.
 

ka04W000000OhSCQA0_0EM4400000029uR.jpeg

 
CAUSE:
This has been classified as a defect with Strategy Mobile 9.4.x with Android operating systems. Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release  
 
ACTION:
Please contact Strategy Technical Support for an update regarding the status of this issue.
 
WORKAROUND:
To workaround this issue, user can utilize devices that run the iOS operating system where the issue does not occur as seen below.

ka04W000000OhSCQA0_0EM4400000029uW.jpeg

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Knowledge Article

Published:

May 18, 2017

Last Updated:

May 18, 2017