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KB275207: "Invalid State" error appears in Visual Insight dashboards in MicroStrategy Web 10.1


Community Admin

• Strategy


When creating a Visual Insight dashboard with two or more layouts, or sheets, users can encounter an error if a specific sequence of actions are taken. These actions involve showing/hiding of the properties, filter, and editor panes in MicroStrategy Web 10.x.

SYMPTOM:
When creating a Visual Insight dashboard with two or more layouts, or sheets, users can encounter an error if a specific sequence of actions are taken. These actions involve showing/hiding of the properties, filter, and editor panes in Strategy Web 10.1. The error is shown below:
 


Error 
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Invalid State.

 
STEPS TO REPRODUCE:

  1. In Strategy Web 10.1, create a Visual Insight dashboard. 
  2. In the first sheet, add a visulaization.
  3. Click on View > Filter panel to hide the filter pane.
  4. Add a second sheet to the dashboard.
  5. In the second sheet, add a visulaization. Notice that the filter panel is hidden.
  6. Click on View > Filter panel to show the filter pane in the second sheet.
  7. Add an attribute to the filter pane in the second sheet.
  8. Save the VI dashboard and run it.
  9. Switch to the first sheet and notice that the filter pane is not shown, as per step 3.
  10. Switch back to the second sheet. 
  11. Click on View and uncheck the Editor and Properties panels to hide them. Now only the Filter pane is shown.
  12. Switch to the first Sheet and notice the error: "Error: Invalid State."

 
CAUSE:
This is an identified defect in Strategy Web 10.1.
 
ACTION:
The issue is not reproducible in new dashboards starting from MicroStratgey version 10.3, but it does not fix those created before this release. The fix that prevents the error from happening in all dashboards affected by the issue has been addressed to Strategy version 10.4. Please upgrade to this release to take advantage of the fix.
 
 


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Knowledge Article

Published:

May 26, 2017

Last Updated:

July 22, 2017