KB275213: "TypeError: Unable to get property 'id' of undefined or null reference" error message appears when refreshing a Visual Insight dashboard in MicroStrategy Web 10.x

SYMPTOM:
In Strategy Web 10.x, users can run a Visual Insight dashboard in Presentation Mode by clicking the play button on the top right corner, shown below:
In certain circumstances, the users can experience the following error message following a particular set of actions that involve closing the filter panel, refreshing the dashboard, exiting presentation mode, and refreshing the dashboard again.

TypeError: Unable to get property 'id' of undefined or null reference 

 
STEPS TO REPRODUCE:

1. Create a Visual Insight Dashboard with a visualization and an attribute in the filter pane.
2. Go to the View menu and close all panels except for the Filter panel.
3. Go to Presentation mode, by clicking on the play button on the top right corner.
4. Close the filter pane by clicking on the x button on the top right corner of the pane itself.
5. Hit the Refresh button on the top left.
6. Go back to Edit Mode, by clicking the pencil icon on the top right.
   Notice the filter has been removed but the space for the pane remains visible.
7. Click the Refresh button once again. The error message appears.

 
CAUSE:
This is an identified defect in Strategy Web 10.x.
 
ACTION:
This issue has been fixed in Strategy Web 10.3. Take advantage of upgrading for a fix.