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KB275429: Error "Unknown failed. Unable to connect ... Find target process dead while waiting for reply" occurs when attempting to connect from a Linux/UNIX Intelligence Server to a SQL Server database using NT authentication


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Error "Unknown failed. Unable to connect ... Find target process dead while waiting for reply" occurs when attempting to connect from a Linux/UNIX Intelligence Server to a SQL Server database using NT authentication.

SUMMARY:
This Technical Note describes a known issue in Strategy 9.4.1 and its cause, and provides a workaround.
 
SYMPTOM:
When attempting to connect from a Linux/UNIX Intelligence Server to a SQL Server database using NT authentication with DB Query Tool or other tools in Strategy 9.4.1, the following error occurs:
 

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Unknown failed. Unable to connect.
Error type: System call error. Error communicating with connection process. Find target process dead while waiting for reply.

 
The error can be seen to occur when the NT authentication password supplied is greater than 10 but fewer than 15 characters long (14 characters is the greatest length allowed for NT authentication per the specification).
 
CAUSE:
This issue is a known defect related to the SQL Server ODBC drivers shipped with Strategy 9.4.1.  The issue does not occur in Strategy version 10.0 and higher.
 
ACTION:
Upgrade to Strategy version 10.0 or higher to take advantage of the fix.
 
WORKAROUND:
This issue does not occur when the NT authentication password is nine characters or fewer in length.


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Knowledge Article

Published:

May 18, 2017

Last Updated:

May 18, 2017