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KB275767: Custom Subtotals do not appear in the page-by drop down for a report in MicroStrategy Mobile 9.4.1


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• Strategy


This Knowledge Base article describes a known issue that custom Subtotals do not appear in the page-by drop down for a report in MicroStrategy Mobile 9.4.1. MicroStrategy will continue to investigate and post updates as soon as they are available.

SYMPTOM:
Users can create custom subtotals in a report in Strategy Developer 9.4.1. If an attribute is placed on the page-by section of the report, the custom subtotal becomes an element of the attribute visible in the page-by dropdown, as shown below:

ka04W000000OhRfQAK_0EM4400000029uK.jpeg

This will also appear as expected in Strategy Web 9.4.1 but it will not in Strategy Mobile 9.4.1, as shown below.
In Strategy Web 9.4.1:

ka04W000000OhRfQAK_0EM4400000029uI.jpeg

In Strategy Mobile 9.4.1:

ka04W000000OhRfQAK_0EM4400000029uO.jpeg

The custom subtotal is still seen at the bottom of the grid, however.
 
STEPS TO REPRODUCE:

  • In Strategy Developer 9.4.1, create a new report with one metrci and two attributes.
  • Add one of the attributes to the page by
  • Exeucte the report.
  • Go to Data > Subtotal > Advanced > New. 
  • Create a custom subtotal based off of the current metric. Click OK with all the default values.
  • Select 'New Custom Subtotal' as an available subtotals. As shown below.
ka04W000000OhRfQAK_0EM4400000029uM.jpeg
  • Expand the attribute in the page-by, notice 'New Custom Subtotal' is listed.
  • Run the report in MicroStratgy Web. Expand the attribute in the page-by. Notice 'New Custom Subtotal' is also listed.
  • Run the report in Strategy Mobile. When the page-by is expanded 'New Custom Subtotal' is not listed. The New custom Subtotal is still seen at the bottom of the grid, however.

 
CAUSE:
This is an identified defect in Strategy Mobile 9.4.1.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.


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Knowledge Article

Published:

May 18, 2017

Last Updated:

May 18, 2017