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KB276592: Different account rather than existing Guest user account is used when user login with Guest Authentication in MicroStrategy Web


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Different account rather than existing Guest user account is used when user login with Guest Authentication

In Strategy Web, there is an out-of-box account in Tutorial Project with user name "Guest" under user group "Public / Guest", as shown below:

ka04W000000Og24QAC_0EM440000002Uy0.jpeg

But this account is not used when user login with Guest authentication.
Test the issue by modifying the full name of guest account, as shown below:

ka04W000000Og24QAC_0EM440000002Uxy.jpeg

 
Configure Guest Authentication following KB16135: How to enable the guest user account in MicroStrategy Web 9.3.x and above. and login with Guest Authentication link in login page, as shown below:

ka04W000000Og24QAC_0EM440000002Uy1.jpeg

 
After login, the user name is "Guest User".

ka04W000000Og24QAC_0EM440000002Uy6.jpeg

 
Login with guest and blank password using standard authentication, as shown below:

ka04W000000Og24QAC_0EM440000002Uy5.jpeg

 
After login, the user name is display correctly as "Guest User modified to test".

ka04W000000Og24QAC_0EM440000002Uy4.jpeg

 
Check system monitors, two different user account is connected:

ka04W000000Og24QAC_0EM440000002Uxz.jpeg

 
Above test indicates that the out of box user account "guest" is not the account used when login with Guest authentication in web. Any changes made on "guest" account is not reflected when user login with Guest authentication. For any preferences or privilege changes that Administrator want user with Guest authentication to have, they should be applied to the "Public / Guest" user group.
 


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Knowledge Article

Published:

July 13, 2017

Last Updated:

July 13, 2017