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KB276635: "Memory Governing Limit Reached" error appears when using iPad Air on iOS 9.1 in MicroStrategy Mobile 10.1 HF 1 iOS app


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• Strategy


Users get the error "Memory governing limit reached" when using an iPad Air on iOS 9.1 with MicroStrategy Mobile 10.1 HF1.

SYMPTOM:
When using the Strategy Mobile 10.1 HF1 iOS app on an iPad Air, users will experience the following error message after upgrading to iOS 9.1:

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Memory Warning
Memory governing limit reached

 
This error could occur when, but is not limited to, executing documents and manipulating selectors. This error did not occur when performing the same steps on an iPad air with iOS 8, or another version of iPad with iOS 9.1.
 
CAUSE:
This is an identified defect in Strategy Mobile 10.1 HF 1 iOS that only affects iPad Air.
 
ACTION:
This issue has been addressed in Strategy Mobile 10.2 iOS app. Upgrade to this version to take advantage of this fix.
 
The Strategy Internal Reference Number for the issue discussed in this technical note is DE22560 and DE21990. 


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Knowledge Article

Published:

April 3, 2017

Last Updated:

April 3, 2017