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KB281919: Updating the MicroStrategy project status using MicroStrategy Command Manager 10.x shows raw HTML in MicroStrategy Web and Developer


Stefan Zepeda

Salesforce Solutions Architect • Strategy


This article describes a known defect regarding running a Command Manager script with HTML. The result is raw HTML shown as the project status. This is not the behavior in MicroStrategy 9.4.1.

SUMMARY:
This article describes a known defect regarding running a Command Manager script with HTML. The result is raw HTML shown as the project status. This is not the behavior in Strategy 9.4.1.
 
SYMPTOM:
When HTML is used within a project status set via Strategy Command Manager, the raw HTML including the tags are displayed rather than rendering the HTML correctly.

ka02R000000kYOTQA2_0EM440000002C2A.jpeg

 
 
STEPS TO REPRODUCE:
1) Create a text file called “Status” to be used by Command Manager with the below text inside.
 
"<br/><STRONG><MSTRPSHEADER><FONT face=Verdana size=2>Project Status</FONT></MSTRPSHEADER><P>Last Database Update: <font color=blue>01/11/2016</font></STRONG><HR noShade SIZE=1>"
 
2) Run the below Command Manager script to alter the project status for Strategy Tutorial.
 
ALTER PROJECT CONFIGURATION STATUS "C:\Status.txt" SHOWSTATUS TRUE STATUSONTOP TRUE IN PROJECT "Strategy Tutorial";
 
3) Check in Strategy Developer and Web and notice the status shows the raw HTML tags instead of applying them to render the HTML correctly.
 
 

ka02R000000kYOTQA2_0EM440000002C2A.jpeg

 
CAUSE:
This is a known issue in Strategy Command Manager version 10.x.
 
ACTION:
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release.
 
WORKAROUND:
Using Strategy Developer 10.x, edit the Project Status through "View HTML Source...".
Administration > Projects > Project Status > View > View HTML Source
 

ka02R000000kYOTQA2_0EM440000002C2C.jpeg

 
Input the desired HTML for display in Strategy Developer and Web 10.x.
 
This issue is being tracked by internal reference number DE26893.


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Knowledge Article

Published:

June 8, 2017

Last Updated:

June 8, 2017