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KB285026: Cannot Connect to the Mobile Server on External Network When Using 10.1 MicroStrategy Mobile Secured by Good Dynamics


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Cannot Connect to the Mobile Server on External Network When Using MicroStrategy Mobile Secured by Good Dynamics

10.1 Strategy Mobile leverages the latest network class by Apple, NSURLSession.  Understanding Strategy's move to this protocol are outlined in KB284154: MicroStrategy iOS Mobile 10.1 - From NSURLConnection to NSURLSession.  With the use of NSURLSession in Strategy Mobile 10.1, integration with GOOD's latest SDK was unsuccessful.  The GOOD SDK does not yet offer compatibility with NSURLSession resulting in the inability for the Strategy Mobile iOS app secured by Good Dynamics to leverage GOOD's tunneling feature.  Thus, users who are outside the corporate firewall will not be able to access Strategy's Mobile servers.
 
This issue was resolved in 10.3 and all proceeding iterations.


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Knowledge Article

Published:

June 13, 2017

Last Updated:

June 13, 2017