KB287892: Markers are not plotted on ESRI maps in Interactive mode in MicroStrategy Web 10.2

SYMPTOM:
In previous versions of Strategy Web, ESRI maps could be rendered in Interactive mode. Starting in Strategy Web 10.2, metrics set to display as markers are not plotted on ESRI maps. Only a zoomed out ESRI map with no markers appears, as seen below.

The metrics are correctly plotted in Presentation mode, as seen below.

Note that this issue occurs for documents upgraded to Strategy Web 10.2 as well as for new documents created in Strategy Web 10.2.
STEPS TO REPRODUCE:

• Create an Excel file with the following data.
  

  Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203
  Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203
  Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203
  Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203	Certified CityLatitudeLongitudeProfitWashington D.C.38.9047-77.0364819231New York40.7127-74.006912932Los Angeles34.05-118.24459203

  
  
• Import the Excel file from Step 1.
• Create a document based off of the cube created in Step 2.
• Insert an ESRI map widget containing the attributes City, Latitude, and Longitude and metric Profit.
• Right-click on the widget and choose Properties and Formatting.
• Configure the widget to match the image below.
  

• Save the changes by pressing OK.
• View the document in Presentation mode.
• Notice that the markers are correctly plotted on the map.
• View the document in Interactive mode.
• Notice that no markers are plotted on the map.

CAUSE:
This is working as designed in Strategy Web 10.2. Interactive mode was deprecated in Strategy Web 10.1 as outlined in tech note KB257502.
ACTION:
Run the document in Presentation to see the markers correctly plotted on the ESRI map.
KB287892