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KB287987: When a graph in document has no data, it is displayed as black in iPhone with MicroStrategy Mobile 10.2


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When a graph in document has no data, it is displayed as black in iPhone with MicroStrategy Mobile 10.2

SYMPTOM:
When a graph in document has no data, it is displayed as black in iPhone with Strategy Mobile 10.2, as below:

ka04W000000OfBKQA0_0EM4400000029u2.jpeg

However, in iPad with Strategy Mobile 10.2, it is displayed normally without the black background color:

ka04W000000OfBKQA0_0EM4400000029u7.jpeg

CAUSE:
This is a known issue with Strategy Mobile 10.2.
ACTION:
Strategy will continue investigate and post updates as soon as they are available.


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Knowledge Article

Published:

May 15, 2017

Last Updated:

May 15, 2017