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KB288217: The option "Maximum columns in grid" in Mobile configuration does not work with MicroStrategy Mobile application for Android 10.2


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This Knowledge Base article describes a known issue that option "Maximum columns in grid" in Mobile configuration does not work with MicroStrategy Mobile application for Android 10.2. MicroStrategy will continue to investigate and post updates as soon as they are available.

SYMPTOM:
The option "Maximum columns in grid" in Mobile configuration does not work with Strategy Mobile application for Android 10.2.
 
STEPS TO REPRODUCE:

  • Open Mobile Administrator page, http://localhost/MicroStrategyMobile/asp/Main.aspx.
  • Open Mobile Configuration, create a configuration for Android Phone.
  • Under Phone Settings tab, set the value for "Maximum columns in grid" to 5, as shown below:
ka04W000000OcCeQAK_0EM4400000029tY.jpeg
  • Save the configuration.
  • Apply the configuration to an Android phone and launch Strategy Mobile app, run a report with more than 5 columns, note that there are more than 5 columns displayed, as shown below:
ka04W000000OcCeQAK_0EM4400000029tT.jpeg

 
CAUSE: 
This is a known issue with Strategy Mobile application for Android 10.2.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.
 


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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017