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KB288766: “Invalid XML file” message is seen when attempting to upload the activate.xml file to the MicroStrategy Activation Site in MicroStrategy 10.x.


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“Invalid XML file” message is seen when attempting to upload the activate.xml file to the MicroStrategy Activation Site in MicroStrategy 10.x.

SYMPTOM:
When trying to activate an installation of Strategy 10.x the following message may be seen when attempting to upload the Activate.xml file to the activation site:
 

ka04W000000OfkPQAS_0EM440000002VXf.jpeg

 
 


Invalid XML file

 
 CAUSE:
The issue in this case was due to the xml not being well-formed in the Activate.xml file.  While attempting to validate the xml in the Activate.xml file with an xml parser the following issue was seen:
 

ka04W000000OfkPQAS_0EM440000002VXg.jpeg

 
Users will note that there is an unnecessary <MySQL_ODBC_DIR> tag in the Activate.xml which causes it to be rejected.
 
ACTION:
In this case, the issue was resolved by modifying the driver path in the MSIReg.reg file to include the full path to the driver.  The fields in question that should to be modified are bolded below:
 


[HKEY_LOCAL_MACHINE\SOFTWARE\MicroStrategy\DSS Server\Instances\CastorServer]
"AsymmetricClustering"=dword:00000000
"ClusteringInUse"=dword:00000000
"MetaDataDBEncryption"="UTF8"
"MetaDataDatabaseVersion"="-1"
"MetaDataODBCDriverLibraryName"="<MySQL_ODBC_DIR>/libmyodbc5w.so"
"MetaDataODBCDriverVersion"="3.52"
"NumberOfNodesInCluster"=dword:00000001
"PerfMonitorEnabled"=dword:00000001
"WarehouseDatabaseVersions"="80"
"WarehouseODBCDriverLibraryNames"="<MySQL_ODBC_DIR>/libmyodbc5w.so"
"WarehouseODBCDriverVersions"="3.52"

 
The tag <MySQL_ODBC_DIR_DIR> tag should be replaced with the full path to the driver.
The Activate.xml will now be generated with correct xml and can be uploaded in the licensing site.
 
Make a backup the MSIReg.reg file prior to manually modifying it.


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Knowledge Article

Published:

February 9, 2018

Last Updated:

February 9, 2018