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KB289405: Loading the Project/Cluster Nodes menu freezes for a while in Developer when the Intelligence Server to which Developer connects is on AIX in MicroStrategy 10.2


Stefan Zepeda

Salesforce Solutions Architect • Strategy


When a user clicks either the Project or Cluster Nodes menu in Developer, Developer may freeze for more than 10 seconds and then display a list of projects in the right pane. The issue may occur when the Intelligence Server to which Developer connects is on a AIX machine.

SYMPTOM:
When a user clicks either the Project or Cluster Nodes menu in Developer, Developer may freeze for more than 10 seconds and then display a list of projects in the right pane. The issue may occur when the Intelligence Server to which Developer connects is on a AIX machine.
 

ka02R000000kce9QAA_0EM440000002HEH.jpeg

After a while, a list of projects will finally be displayed in the right pane

ka02R000000kce9QAA_0EM440000002HEN.jpeg

 
 
CAUSE:
This is a known issue with Strategy 10.2.
ACTION:
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release.


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Knowledge Article

Published:

April 7, 2017

Last Updated:

April 7, 2017