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KB289902: Login page hangs when configuring Intelligence Server against Metadata shell based on Oracle database in MicroStrategy Configuration Wizard 10.x


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Login page hangs when configuring Intelligence Server against Metadata shell based on Oracle 12c database in MicroStrategy Configuration Wizard 10.x

SYMPTOM
In Strategy Configuration Wizard 10.x, login page hangs when configuring the Intelligence Server against a Metadata based on Oracle 12c database.
 
CAUSE
One possible cause is that the Oracle database is created with a non-Unicode code page such as  ZHS16GBK.
 
ACTION
Use a Unicode Character set for the metadata database as specified in the Strategy readme. 


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Knowledge Article

Published:

May 25, 2017

Last Updated:

May 25, 2017