KB293565: MicroStrategy Intelligence Server running on AIX 6.1 and 7.1 takes a long time to shutdown

SYMPTOM
Strategy Intelligence Server 10.x running on AIX operating system shuts down very slowly.  The amount of times varies between 5 minutes to a few hours.  This behaviour is isolated to Strategy Intelligence Server running on the AIX platform.
 
CAUSE
A function (dlclose()) used by AIX is is slow when unloading shared libraries.
 
ACTION
This issue will be addressed in Strategy 10.4 Hotfix 2 which is scheduled to be released towards the end of Q4 2106. 
 
WORKAROUND
The Strategy Intelligence Server can be terminated by using the Strategy Server Control utility "mstrctl" by using the command:

mstrctl -s IntelligenceServer term

 The following UNIX command can be used to achieve the same result:

kill -15 <PID>

In the command above, "<PID>" is the Process ID of the Intelligence Server process.
 
The Strategy Internal Reference Number for the issue discussed in this technical note is DE14018 or DE31623.