In some cases, when the Strategy Intelligence Server shuts down unexpectedly, the crash dump which is created on Windows can be too large to transfer over FTP in a timely manner. In these cases, the following steps can be used to create a minidump from the original which should result in a much smaller file size.
1) Download and install WinDBG from MicroSoft. Only Debugging Tools for Windows 10 needs to be downloaded and that is the only option which needs to be installed.
2) Launch WinDbg(x64)
3) Goto File > Open Crash Dump and select the full Strategy Intelligence Server crash dump file.
4) In the command window, type the following:
.dump /mF <path to new dump>\<new dump file name> IE: .dump /mF C:\NewMiniDump.dmp