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KB299076: How to enable background download for the application in MicroStrategy Mobile?


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• Strategy


This Knowledge Base article describes how to enable background download for the application in MicroStrategy Mobile. When background download is enabled, MicroStrategy Mobile tries to download all pre-cached data in the background when the application is running.

Enabling background download

When background download is enabled, Strategy Mobile tries to download all pre-cached data in the background when the application is running. Background download is triggered when Strategy Mobile gets a push notification from the Apple Push Notification Server (APNS). The APNS for Strategy Mobile is the Intelligence Server. For background download to be enabled on the Strategy Mobile application, you must meet the following requirements:
 

  • The Mobile Server must be configured to use HTTPS. Refer to the Enabling Secure Communication chapter in the System Administration Guide for detailed instructions on how to configure the Mobile Server to use SSL.
     
  • When you create a mobile configuration on the Mobile Administrator page, the following check boxes must be selected on the iPhone or iPad Settings tab:
     
    • Enable push notification
       
    • Enable background download mode
       
  • The .pem (permission) file must be stored on the Intelligence Server (the APNS for Strategy Mobile).
     
  • The Explicit App ID for Push Notification must be the same as the Bundle ID in the Strategy Mobile Xcode project.

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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017