KB30154: A tooltip on a bar chart will not show for a data value of 0 in Interactive Mode of a Report Services Document in MicroStrategy Web 9.0.X and 9.2.1

SYMPTOM:
A tooltip on a bar chart will not show for a data value of 0 in Interactive Mode of a Report Services Document in Strategy Web 9.0.x and 9.2.1
 
STEPS TO REPRODUCE:

• Create a graph report that contains a data value of 0.
• Set the graph style to be a bar chart and add it into a document.
• Run the document in Interactive Mode and attempt to hover over the area where the bar would be.  Notice that the tooltip will not show:
   
  

• In Flash mode the tooltip shows up correctly:
   
  

CAUSE:
This is a known issue in Strategy Web 9.0.X and 9.2.1
 
ACTION:
Contact Strategy Technical Support for an update on the status of this issue.
 
WORKAROUND:
If a line graph is used instead of a bar graph, a tooltip will display: