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KB30388: ‘Error transmitting to recipient [XXX] - 87005:Control document error’ is seen in the DE logs, and a MicroStrategy Narrowcast Service fails to complete.


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A Narrowcast Service using a Control Document and designed to create a file fails to produce the file and the following error is seen in the DE logs: "Service ID Execution ID Segment ID Error transmitting to recipient - 87005:Control document error."

SYMPTOM: 
A Narrowcast Service using a Control Document and designed to create a file fails to produce the file and the following error is seen in the DE logs:


Service ID Execution ID Segment ID Error transmitting to recipient - 87005:Control document error



 

CAUSE: 
This error code indicates a syntax error in the Control Document used for the service.
In the above example, a Control Document with the following definition was included:

SaveDocumentAs='My Excel Attachment.xls=My Saved Excel File.xls

The above definition does not include a closing quotation mark and results in the transmission error.
 
ACTION: 
Check the syntax of the Control Document and be sure that the definition is correct with appropriate opening and closing quotation marks.


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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017