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KB30488: In MicroStrategy ScanMD Step 2, after clicking "Next", the user cannot proceed to Step 3

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• Strategy

In MicroStrategy ScanMD Step 2, after the user clicks on "Next", the application does not move to Step 3 to display available fixes and tests if the project name contains non-English characters.

SYMPTOM:
In Strategy ScanMD Step 2, after the user clicks on "Next", the application does not move to Step 3 to display available fixes and tests. See the screenshot below:
 

ka04W000000OeqgQAC_0EM440000002ESx.gif

 
NOTE: The application does not hang. The user can close the application without any issue.
 
CAUSE:
The selected project name contains non-English characters (as shown above) which cannot be recognized by the ScanMD.
 
ACTION:
To resolve the issue, the user can temporarily rename the project through the Strategy Developer.
 
 
 

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Knowledge Article

Published:

June 5, 2017

Last Updated:

June 5, 2017