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KB306011: The content of report services documents overlaps the status bar of iPhone after being switched back from Landscape mode to Portrait mode in MicroStrategy 10.4 Mobile app.


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• Strategy


The content of report services documents overlaps the status bar of iPhone after being switched back from Landscape mode to Portrait mode in MicroStrategy 10.4 Mobile app.

SYMPTOM:
The content of report services documents overlaps the status bar of iPhone after being switched back from Landscape mode to Portrait mode in Strategy 10.4 Mobile app.
STEPS TO REPRODUCE:

  • Create a report services document for iPhone. Enable Portrait & Landscape mode and enable full-screen mode for the report services document.
  • Run the report services document on iPhone against Strategy 10.4 Mobile iOS in Portrait mode first. The content of the report services document positions well.

ka04W000000OhbOQAS_0EM4400000029o7.jpeg
  • Switch to Landscape mode and change it back to Portrait mode. The content of the report services document movies up a little and overlaps with the status bar of iPhone.

ka04W000000OhbOQAS_0EM4400000029o6.jpeg

CAUSE:
This is a known issue of Strategy 10.4 Mobile iOS.
 
ACTION:
This issue has been fixed in  Strategy Mobile 10.5 for iOS
306011


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Details

Knowledge Article

Published:

May 11, 2017

Last Updated:

May 11, 2017