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KB30722: "Automation error" error occurs when attempting to open MicroStrategy Developer


Stefan Zepeda

Salesforce Solutions Architect • Strategy


"Automation error" error occurs when attempting to open MicroStrategy Developer.

SYMPTOM:
 When attempting to open Strategy Developer, the following error message occurs:
 

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Automation error

 
 
CAUSE:
A possible cause of this error is an incomplete uninstallation of a previous Strategy version on the same machine.
 
ACTION:
Perform a complete uninstallation of all previous Strategy products on the machine. Contact Strategy Technical Support for assistance on completely removing all traces of previous Strategy products from the machine before re-attempting the Strategy installation.
 
 
 
 


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Knowledge Article

Published:

April 11, 2017

Last Updated:

August 9, 2024