KB307517: Configuration Wizard on MicroStrategy Secure Analytics 10.x running on CentOS Linux 7.x displays error referencing libz.so.1

SYMPTOM
When attempting to configure the Intelligence Server hosted on a CentOS/RHEL 7.x system, the following error is displayed during the configuration process:
 

Error occurred while starting the server instance

 
Executing the console version of the Strategy Configuration Wizard (mstrcfgwiz-editor), after having configured the Intelligence Server and it is being restarted for the server definition to take effect, the following error is displayed:

Unexpected error occurred. MExec::ServiceImpl_SYSV::Start: 
'/etc/init.d/mstr-root@2015-12-22T12:23:52-iserver-CastorServer' failed:
/sbin/sysctl: /opt/MicroStrategy/lib/libz.so.1: 
no version information available (required by /lib64/libdw.so.1)
/sbin/sysctl: /opt/MicroStrategy/lib/libz.so.1: 
no version information available (required by /lib64/libdw.so.1)

 
CAUSE
The version of "libz.so.1" bundled with Strategy is a lower version than the same library provided in an out-of-the-box CentOS/RHEL 7.x install.  This library is needed by "libdw.so" and as the Strategy library path is being evaluated before the Operating System library,  the older version of libz.so is used instead of the version provided by the Operating System.
 
ACTION
The issue has been addressed in Strategy 10.6 or above.
If upgrade is not the option, below is the workaround:
Delete (but backup the file) or rename the libz.so.1 temporary in the Strategy system library directory (/<MSTR_HOME/install/lib)
The Strategy Internal Reference Number for the issue discussed in this technical note is DE25905.
Important Note:
If you are using the secure email and file subscriptions features (KB36745), please restore the file back to be able to leverage for these functionalities.
 

307517