EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB30788: "Error executing the shell script function setFileAttributesReported Error: setFileAttributes script function failed. File argument is either empty or the file does not exist.`)" error message appears in the Install.log after installing MicroStra


Community Admin

• Strategy


After installing MicroStrategy 9.x on a UNIX operating system, the following error is recorded in the Install.log file.

SYMPTOM:
After installing Strategy 9.x on a UNIX operating system, the following error is recorded in the Install.log file:
 
Sample Code/Error
Setup.product.install, com.installshield.product.actions.Files, err, WizardException: (error code = 400; message=`Error executing the shell script function setFileAttributesReported Error: setFileAttributes script function failed. File argument is either empty or the file does not exist.`)
 
 
CAUSE:
This is a known issue with the Strategy 9.x installation.
 
The error is displayed when part of the installation routine, which checks the for file attributes, tries to read file names with special characters. However, this issue does not affect the installation nor the behavior of the installed components; all of the files are correctly installed.
 
 
ACTION:
Contact Strategy Technical Support  for the latest update on this issue.
 
 
 
 


Comment

0 comments

Details

Knowledge Article

Published:

July 21, 2017

Last Updated:

July 21, 2017