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KB30882: Metrics are missing when executing a report even though the 'View' permission for the Everyone group is added to the ACLs of the metrics in MicroStrategy 9.x and 10.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Metrics are missing when executing a report even though the 'View' permission for the Everyone group is added to the ACLs of the metrics in MicroStrategy 9.x and 10.x

SYMPTOM:
After a user executes a report it returns data but with a metric missing. This issue occurs even though 'View' permission for the Everyone group or the user itself is added to the ACLs of metrics as shown below:
 
 

ka02R000000kVbAQAU_0EM440000002EOl.jpeg

 
Administrators that execute the report do not see this problem since it is user-specific.
 
 
CAUSE:
The Access Control List (ACL) for the report might not have been updated.
 
ACTION:
In the Project Configuration -> Project definition -> Security dialog box for a project click the "Update ACL for Reports" as shown in the image below:
 

ka02R000000kVbAQAU_0EM440000002EOf.jpeg

 
For further information on which objects are modified by clicking 'Update ACL For Reports' refer to the following Strategy Knowledge Base document:
 
KB5700-7XX-1644 - Which objects are modified by clicking 'Update ACL For Reports'?
 
 
 


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Knowledge Article

Published:

May 31, 2017

Last Updated:

May 31, 2017