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KB308846: The push notification doesn’t pop up when a document is rendered in a landscape in MicroStrategy Mobile 10.4 for iOS.


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The push notification doesn’t pop up when a document is rendered in landscape mode in MicroStrategy Mobile 10.4 for iOS.

SYMPTOM:
The push notification doesn’t pop up when a document is rendered in landscape mode in Strategy Mobile 10.4 for iOS.
The below record can be found in device log:
 


[Severe] [MSIAppContext.handleDidReceiveRemoteNotification] [122] [Unable to display notification susbcriptions in landscape mode]

  
CAUSE:
This is a known issue with Strategy Mobile 10.4 iOS app.
ACTION:
The issue has been addressed in Strategy Mobile 10.5 for iOS.
  
The Strategy Internal Reference Number for the issue discussed in this technical note is DE39189.


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Knowledge Article

Published:

April 6, 2017

Last Updated:

April 6, 2017