"Failed to create report instance."
"Object with ID xxx and type 57 (DBMS) is not found in the metadata. It may have been deleted."
In this particular case, the issue is specific to choosing Teradata as the data source. Choosing any other data source will not trigger this error. However, it is possible that similar errors will be seen for other similar actions done through Desktop.
This specific message is due to an incomplete uninstallation of previous versions of Strategy Analytics Desktop installed on the machine. The underlying cause is an old object in the user machine's appdata files that was not deleted properly. When launching the new 10.4 copy of Strategy Analytics Desktop, the version would try load this file since there is no metadata connection and everything should be in cache. Here, the object that caused the error was an old DBMS object for Teradata 13.
C:\Users\<UserName>\AppData\Roaming\MicroStrategy\Strategy Desktop\InMEMMD.
If the solution above does not resolve the issue, consider calling Strategy Technical Support with results or output of following the above solution or workaround steps.
Interested in learning more about data sources or data wrangling? Visit the Learning Center on Community!
For instructions on how to perform complete uninstallations of Strategy 9.x products and 10.x products, please visit here. For version 9.x specific complete uninstallation steps, please contact Strategy Technical Support.
