EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB310032: Error Message: "An error has occurred on this page. Your request could not be processed due to a server error", appears when creating Derived Element Filter type, Select option in MicroStrategy Web 10.3


Community Admin

• Strategy


SUMMARY
This Technical Note describes an issue when creating derived elements type filter, using the "Select" option in Strategy Web 10.3
 
SYMPTOM
In Strategy Web 10.3 an error message is displayed when creating a derived element with a filter and "Select" is chosen in the definition tab.
 

ka04W000000OfsEQAS_0EM4400000025Os.jpeg

 
After choosing the "Select" option the error will be displayed.

ka04W000000OfsEQAS_0EM4400000025P5.jpeg


 ”An error has occurred on this page. Your request could not be processed due to a server error”  

 
STEPS TO REPRODUCE:
Follow these steps to reproduce the issue in a Strategy Tutorial Project:
1) Open Strategy Web 10.3, select Strategy Tutorial Project.
2) Go to Shared Reports-->Subject Areas-->Customer Analysis and select the Report "Customer Income Analysis".
3) Run the report "Customer Income Analysis"
4) Add Year attribute to the grid.
5) To create derived elements for Year attribute. On the Grid, select the "Year" column header and right click.
6) Select “Derived Elements" option and the Derived elements editor window will open.
7) Select "New" and from the drop down list, select "Filter"
8) Name the derived element "Test" for the purpose of this test.
9) In the same Derived Element Editor Window, at the bottom there is a section which contains two tabs: Definition and Properties.
10) In the "Definition" Tab, select the radio button with the option "Select" and "In list" from the drop down menu next to the Select option.
11) From the "Available" elements section, select 2014 and click the arrows to move 2014 value to the "Selected" section.
12) Click "Apply" and the process of creating a Derived element fails sending an error with the following message: "An error has occurred on this page. Your request could not be processed due to a server error"
 
CAUSE
This has been identified as a defect in Strategy Web 10.3
 
ACTION
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release.
 
The Strategy Internal Reference Number for the issue discussed in this technical note is DE34026.
 


Comment

0 comments

Details

Knowledge Article

Published:

May 24, 2017

Last Updated:

May 24, 2017