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KB31027: "*** glibc detected *** P: free(): invalid next size (fast): 0xf6c19f08" error occurs when launching the MicroStrategy Configuration Wizard 9.x on a Unix/Linux operating system


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*** glibc detected *** P: free(): invalid next size (fast): 0xf6c19f08" error occurs when launching the MicroStrategy Configuration Wizard 9.x on a Unix/Linux operating system

SYMPTOM
When attempting to launch the Strategy Configuration Wizard 9.x after a new installation of Strategy Universal 9.x on a Unix/Linux operating system, the following error occurs (the backtrace may be slightly different for each system):
 
Sample Code/Error
*** glibc detected *** P: free(): invalid next size (fast): 0xf6c19f08 ***
======= Backtrace: =========
/lib/libc.so.6
/lib/libc.so.6(cfree+0x90)
/opt/MicroStrategy/lib32/libodbc.so
/opt/MicroStrategy/lib32/libodbc.so
/opt/MicroStrategy/lib32/libodbc.so(SQLDriverConnectW+0x11b)
/opt/MicroStrategy/lib32/libM8DbOd35.so(_ZN3MDb6Odbc354Odbc17SQLDriverConnectWERNS_5ErrorENS_13DATABASE_TYPEENS_16ODBCDriverVendorEPvS6_S6_PKwsPwsPstS8_S8_S8_+0xc5)
/opt/MicroStrategy/lib32/libM8DbOd35.so(_ZN3MDb6Odbc3514OdbcConnection7ConnectERNS_5ErrorE+0x369)
/opt/MicroStrategy/lib32/libM8DbOd35.so(_ZN3MDb6Odbc3514OdbcConnection23SetConnectionParametersERNS_5ErrorERNS_25OptimizedSettingContainerE+0x73)
/opt/MicroStrategy/lib32/libM8DbCm3_32.so(_ZN13MMultiProcess52SynchExecute1Parameter1OutParameterResultCommandImplIN3MDb18ConnectionInternalEMS2_FNS1_6STATUSERNS1_5ErrorERNS1_25OptimizedSettingContainerEES4_S6_S3_Lb1EE3RunEv+0x44)
/opt/MicroStrategy/lib32/libM8PrcCo2.so(_ZN13MMultiProcess21MultithreadedExecutor3RunEv+0x11c)
/opt/MicroStrategy/lib32/libM8Synch4.so(_ZN6MSynch10ThreadImpl14ThreadFunctionEPv+0x14)
/lib/libpthread.so.0
/lib/libc.so.6(clone+0x5e) 
 
CAUSE
This error can occur due to one or more of the following reasons: 

  • The operating system may be missing one or more libraries required by Strategy Universal 9.x. 
  • The user account attempting to launch the Strategy Configuration Wizard 9.x does not have sufficient privileges to access or load the required libraries.
  • The operating system version on which Strategy Universal 9.x is being installed may not be a supported operating system and the libraries installed may be incompatible

 
ACTION
Make sure that all the required libraries to run Strategy Universal 9.x on a Unix/Linux platform are installed. Refer to the Strategy Installation and Configuration Guide or the Readme file for a list of Supported/Certified Operating Systems and a list of required libraries for each operating system.
 
 
 


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Knowledge Article

Published:

April 4, 2017

Last Updated:

April 4, 2017