KB31286: "Error occurred while retrieving the local machine name" error message while attempting to configure MicroStrategy Intelligence Server 9.x and 10.x using the MicroStrategy Configuration Wizard

SYMPTOM:
 
When configuring Strategy Intelligence Server Universal on Unix/Linux platforms using Strategy Configuration Wizard, the following error occurs:
 

 
Sample Code/Error
Error occurred while retrieving the local machine name. Please resolve the local host alias name problem before continuing with the configuration
 
CAUSE:
 
The hosts file does not include a valid entry for the host name of the Intelligence Server machine.
 
ACTION:
 
Follow the steps below to add a valid entry for the host name to match the correct IP address of the Intelligence Server machine:

• Get the host name from the /etc/sysconfig/network file, as shown below:
  

• Edit the /etc/hosts file, add an entry for the host name, as shown below:
  

• Save the /etc/hosts file.

After the modification above, try configuring Intelligence Server again with Configuration Wizard.