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KB31313: Users cannot see the "My personal objects" folder when logging into a project in MicroStrategy Developer 9.x


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Users cannot see the "My personal objects" folder when logging into a project in MicroStrategy Developer 9.x

SYMPTOM:
After upgrading to Strategy 9.x, users cannot see the ‘My personal objects’ folder in Strategy Developer 9.x as shown in the image below:
 

ka02R000000kcZYQAY_0EM440000002EJ0.jpeg

 
Users cannot see their ‘My reports’ folder in Strategy Web either:
 

ka02R000000kcZYQAY_0EM440000002EJ5.jpeg

 
CAUSE:
Even though the profiles folders still exist in the project, the users are unable to see the a link to reach the folder in the interface
 
ACTION:
Run MDUpdate utility (located in C:\Program Files\Common Files\Strategy) against the project and select ‘Update System Objects’  as shown in the image below:
 

ka02R000000kcZYQAY_0EM440000002EJ7.jpeg

 
After the System Objects upgrade is completed, the ‘My personal objects’ folder should be visible to the users as expected
 

ka02R000000kcZYQAY_0EM440000002EIl.jpeg

 
 
 
 
 


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Knowledge Article

Published:

April 12, 2017

Last Updated:

April 12, 2017