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KB31474: “'cmdmgr' is not recognized as an internal or external command, operable program or batch file” is seen when executing MicroStrategy Command Manager 10.x via the command line.


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“'cmdmgr' is not recognized as an internal or external command, operable program or batch file” is seen when executing MicroStrategy Command Manager 10.x via the command line.

SYMPTOM:
While attemping to execute Strategy Command Manager 10.x using the command line the following error message is seen:
 

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Sample Code/Error
“`cmdmgr` is not recognized as an internal or external command, operable program or batch file”.
  
CAUSE:
The Microsoft command line interface is unable to recognize the command ‘cmdmgr’ which should launch the Strategy Command Manager application from the command line.  When Command Manager is installed, no PATH variable is defined. 
 
ACTION:
In order to have the Windows command line recognize the cmdmgr command the path to the executable file must reside in the PATH directory in the Microsoft Windows environmental variables.  This can be accessed by right clicking on My Computer, selecting Properties, Advanced, Environmental Variables.  The PATH variable can found under System Variables:
 


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Knowledge Article

Published:

May 29, 2017

Last Updated:

May 29, 2017