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KB31586: "Server Definition manipulations error.: The connection failed. Possible causes are a)Server is not running, ..." error occurs when configuring the MicroStrategy Intelligence Server 9.x and 10.x running on UNIX/Linux


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In MicroStrategy Intelligence Server 9.x running UNIX/Linux, the following error appears while using the MicroStrategy Configuration Wizard 9.x after either create a new server definition or selecting to use an existing one.

SYMPTOM:
In Strategy Intelligence Server 9.x running UNIX/Linux, the following error appears while using the Strategy Configuration Wizard 9.x after either create a new server definition or selecting to use an existing one:
 

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Sample Code/Error
Server Definition manipulations error.: The connection failed. Possible causes are a)Server is not running, b)Server is loading project, c)Network problem, or d)Server reached maximum connection limit
  
 
CAUSE:
A possible cause for this error is that the 'hosts' file contains an incorrect IP address for the Strategy Intelligence Server 9.x and 10.x machine.
 
 
ACTION:
Update the 'hosts' file with the correct IP address for the Strategy Intelligence Server 9.x and 10.x machine.
 
 
 


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Knowledge Article

Published:

May 15, 2017

Last Updated:

May 15, 2017