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Message ‘’Object with ID ‘X...X’ and type 55 (Document Definition) is not found in metadata" occurs in MicroStrategy Web 10 when using selector in RS Document.


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• Strategy


The Knowledge Base article describes an error that may occur in Documents with a drop-down selector that also links to a report in a separate project.

Troubleshooting
Error message ‘’Object with ID ‘X...X’ and type 55 (Document Definition) is not found in metadata" occurs in Strategy Web 10 when using a selector in a Document.
When using a Drop-down selector to filter the display in a source Document from which link was used to open, in a new window, Document from a different project, the error message occurs:
 


"Object with ID ‘XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX’ and type 55 (Document Definition) is not found in metadata. It may have been deleted. Message not found in user history list. It may have been deleted from other session already. Please, refresh your history list.)"

 
Steps to reproduce
1. Create Report in Human Resources Analysis Module project as per image below:
 

ka04W000001Ix1zQAC_0EM4400000025NC.jpeg

 
2. Create Report in Strategy Tutorial with: Region, Call Center, Year, Revenue, Profit and Profit Margin (as below)
 

ka04W000001Ix1zQAC_0EM4400000025NM.jpeg

 
3. Create a Document in Strategy Tutorial with dataset from the Report created in step 2
4. In the Document, add a grid to the document from the Report, a drop-down selector, and a text field with a link targeting the Report from Human Resources Analysis Module as per screenshots below
 

ka04W000001Ix1zQAC_0EM4400000025NO.jpeg
ka04W000001Ix1zQAC_0EM4400000025NE.jpeg

 
5. Run the Document in Presentation Mode
6. Click on the link and log to the other project to display the targeted Report
7. Go back to the source Document and try to change the choice in the Drop Down selector
 

ka04W000001Ix1zQAC_0EM4400000025NQ.jpeg

 
8. The error message pops up as per below image
 

ka04W000001Ix1zQAC_0EM4400000025NK.jpeg

 
Why is this happening?
This is a known issue in Strategy 10.
Status
ACKNOWLEDGED   IN-PROGRESS   SOLVED   (Version: 10.4.1+)
Next Steps
The issue has been resolved in Strategy 10.4 Hotfix 1. Please upgrade to this or a newer version of Strategy.
Additional Information
1. The issue does not occur if the target Report is in the same project as the source Document
2. The issue occurs only in Presentation Mode and is specific to the drop-down selector style
3. There is a workaround in available in Strategy 10.2:

  • add an additional selector (with the same attribute), leveraging a different display style (e.g. Check Boxes)
  • verify the issue does not occur anymore
  • delete the additional selector
  • test the drop-down selector (the issue should no longer occur)

If you have any additional questions, please feel free to contact the Strategy Support Team.


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Details

Knowledge Article

Published:

June 13, 2017

Last Updated:

September 22, 2022