KB31648: The display of the Narrowcast Administrator console is not showing up correctly, making it impossible to access the folder list.

SYMPTOM:
When opening Narrowcast Administrator, the display is shifted in such a way that the folder list cannot be viewed and cannot be accessed, as shown in the screenshot below:

This issue is usually user-specific.
 
ACTION:
Follow the steps below to solve this issue: 

1. Logon to Windows as the user that is having the display issue;
   
2. Close the Narrowcast Administrator console;
   
3. Back up the registry;
   
4. Delete the following two registry keys:
   
• HKEY_CURRENT_USER\Software\MicroStrategy\Broadcast Server\Admin Browser
  
• HKEY_CURRENT_USER\Software\MicroStrategy\Broadcast Server\Object Manager
  
5. Open the Narrowcast Administrator console again. These two keys will be recreated automatically with default values.
   

 
WARNING
Modifying registry values incorrectly may cause serious, system-wide problems that may require the re-installation of Microsoft Windows NT. Any edit of the registry is done at the user's own risk. Since these are user-initiated changes, they are not covered by any Strategy warranty. If using Microsoft Windows NT, the user should backup the registry and/or update an Emergency Repair Disk (ERD) prior to alterations