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KB31740: Users with Command Manager and Cache Monitoring privileges are unable to delete caches using the `delete report cache` script in MicroStrategy Command Manager 9.4.x-10.x


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• Strategy


This knowledge base article explains why users with Command Manager and Cache Monitoring privileges are unable to delete caches using the `delete report cache` script in MicroStrategy Command Manager 9.4.x-10.x.

SYMPTOM:
When a user with Command Manager and cache monitoring privileges uses the Command Manager to delete a report cache with the 'delete report cache' command, the Command Manager will return a success message, however the report cache is not removed and is still visible under the cache monitor.
 
STEPS TO REPRODUCE: 

  1. Create a security role with cache monitoring privilege only
  2. Create a user group with use Command Manager, Desktop Analyst and Desktop Designer privileges
  3. Create a user as a member of the group created in step 2
  4. Apply the security role to the group created in step 2 with Strategy Tutorial project
  5. Login to Desktop with the user created in step 3
  6. Run a report. Verify that the cache has been created using the cache monitor.
  7. Login to Command Manager with the same user  and execute  the command `DELETE REPORT CACHE `<report-name-in-cache-monitor-window>` `
  8. Observe the success message returned by Command Manager
  9. Navigate back to cache monitor in Desktop, the cache still exists

CAUSE:
The `Administer cache` privilege must be granted to the user to allow the user to delete caches. In this case, Command Manager should not display 'success message'.
 
ACTION:
Grant the user with the `Administer cache` privilege to allow the user to delete cache using Command Manager


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Knowledge Article

Published:

June 12, 2017

Last Updated:

June 12, 2017