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KB31797: "MSTRExec Error: Exiting with error -1(0xFFFFFFFF): StartUpManager(): LoadServerDef failed. Return code: 0x80041404" error occurs when starting the MicroStrategy Intelligence Server Universal 9.x on Solaris


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"MSTRExec Error: Exiting with error -1(0xFFFFFFFF): StartUpManager(): LoadServerDef failed. Return code: 0x80041404" error occurs when starting the MicroStrategy Intelligence Server Universal 9.x on Solaris

SYMPTOM:
The following error occurs when using the Service Manager to start the Strategy Intelligence Server Universal 9.x on a Solaris system:
 


`MSTRExec Error: Exiting with error -1 (0xFFFFFFFF): StartUpManager(): LoadServerDef failed. Return code: 0x80041404.`

 
The following error is also recorded in the DSSErrors log file:
 

`Connection::Connection Failed. Unable to connect. Error type: System call error. semget failed: system limit of maximum number of semaphores is exceeded.
Database Error (0x801....) Error (ENOSPC): --- No space left on device. Connection string: DSN=<DSN name>` 

 
 
CAUSE:
The number of semaphores on the system was exceeded; thus, no new semaphores could be created.
 
 
ACTION:
On a Solaris system, the the settings for semmni and semmns values should both be set to 2048. After making this change the Solaris machine should be rebooted.
 
For more information regarding the suggested values for semaphores, refer to the following Strategy Knowledge Base article: KB30320

- What are the operating system shared memory settings that a user is prompted for during the installation of Strategy Intelligence Server Universal 9.x
 
 
 


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Knowledge Article

Published:

June 4, 2017

Last Updated:

June 4, 2017