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KB318367: Text boxes placed on top of the images cannot be exported to Microsoft Word


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• Strategy


This Knowledge Base article describes a known issue that text boxes placed on top of the images cannot be exported to Microsoft Word. MicroStrategy will continue to investigate and post updates as soon as they are available.

SYMPTOM:
After exporting report services document to Microsoft Word through Strategy Office 10.5, text boxes placed on top of the images cannot be displayed.
 
STEPS TO REPRODUCE:

  • Insert an image to the report services document in Strategy Web 10.5.
  • Add a text box on top of the image, and another text box outside of the image.
ka04W000000OdnpQAC_0EM4400000025Q8.jpeg
  • Export the report services document to Microsoft Word. “abc” can be displayed in Word but the text box “Hello” on top of the image doesn’t appear.

ka04W000000OdnpQAC_0EM4400000025QD.jpeg

CAUSE:
This is a known issue of Strategy Office 10.5.
 
ACTION:
Strategy will continue to investigate and post updates as soon as they are available.


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017