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KB318730: History List type Subscriptions getting deleted when History List message Expires in MicroStrategy Intelligence Server 10.1


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• Strategy


When a History List message gets expired due to 'History List Message Lifetime' setting, the subscriptions that publish Intelligent Cubes associated with that History List Message get deleted in MicroStrategy Intelligence Server 10.1.This behavior has only been seen with History List subscriptions that publish Intelligent Cubes and not in all History List subscriptions

SYMPTOM:
When a History List message gets expired due to 'History List Message Lifetime' setting, the subscriptions that publish Intelligent Cubes associated with that History List Message get deleted in Strategy Intelligence Server 10.1.This behavior has only been seen with History List subscriptions that publish Intelligent Cubes and not in all History List subscriptions
 
STEPS TO REPRODUCE:
Follow the steps below to reproduce this issue using the Strategy Tutorial project:

  1. User sends a report to history.
  2. Create a subscription based on the History.

    Right Click on the report, select “Schedule Delivery To > History List shown below:
   

ka04W000000OhlJQAS_0EM440000002HEC.jpeg

   
   

ka04W000000OhlJQAS_0EM440000002HDw.jpeg

   
    Strategy Tutorial > History List
   

ka04W000000OhlJQAS_0EM440000002HE9.jpeg

   
    Administration > Configuration Managers>Subscriptions
   

ka04W000000OhlJQAS_0EM440000002HED.jpeg

 
    Administration > System Monitors > Cache > Reports
   

ka04W000000OhlJQAS_0EM440000002HE8.jpeg

 
 
3. Launch the DB Query tool and check the new subscription entries in the subscriptions table
   

ka04W000000OhlJQAS_0EM440000002HEE.jpeg

   
4. When "Message Lifetime (Days)" which is set at the Strategy Intelligence Server configuration level to 1 day (as seen below) is reached, all History List messages older than 1 day would be deleted and their associated subscriptions will be deleted as well.
    

ka04W000000OhlJQAS_0EM440000002HE7.jpeg

 
 

  1. The History List and the associated subscription shown in the step 2 has been deleted as shown below:

     Strategy Tutorial > History List
     

ka04W000000OhlJQAS_0EM440000002HEA.jpeg

 
     Administration > Configuration Managers>Subscriptions
    

ka04W000000OhlJQAS_0EM440000002HDx.jpeg

 
CAUSE:
All History List messages older than the 'Message Lifetime' setting are deleted when this setting kicks in. Their associated Subscriptions that publish Intelligent Cubes are also deleted.
 
WORKAROUND:
In order to avoid this symptom, for refreshing Intelligent Cubes we recommend to use an Intelligent Cube refresh subscription for the Intelligent Cube instead of History List.


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Knowledge Article

Published:

April 15, 2017

Last Updated:

April 15, 2017