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KB319761: The error “Unable to publish the cube. We could not obtain the source because the file is pointing to a local file” occurs when trying to replace an .xls file or add a new table to dataset in MircoStrategy Web 10.3 and newer


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SUMMARY:
This Technical Note discusses a known defect in which the user is unable to update a dataset .xls excel file based off of an Intelligent Cube in Strategy Web 10.3 and newer. 
 
SYMPTOM:
When replacing an older .xls excel file with a new one or adding in a new table to an older dataset and choosing a new dataset, the following error appears:

ka0PW0000000F77YAE_0EM440000002997.jpeg


Unable to publish the cube. We could not obtain the source because the file is pointing to a local file.

The following errors appear in the DSSErrors.log:

[Report Net Server][Error][0x8006487E] We could not obtain the source because the file is pointing to a local file

[Kernel][Warning] CDSSServerMessage::ReviveRequestStatus:message status will be revived, ID: 00000000000000000000000000000000, status: 3, message text: (We could not obtain the source because the file is pointing to a local fileError in Process method of Component: ReportNetServer, Project XYZ, Job 00000, Error Code= -2147071874.)

 
STEPS TO REPRODUCE:

  1. In Strategy Web click Create -> Add External Data -> File from disk
  2. Select the Excel file saved in Documents
  3. Prepare data (Note: Change the data type of “AttributeID” to text)
  4. Right click the first attribute "AttributeID" and select "Map to Project Attribute"
  5. Search for “AttributeID” in the search bar and hit enter.
  6. Select the first option.
  7. ID will map with ID, Attribute Name with Attribute Name, Attribute ID with AttributeID, Sales Force Account can map with any text value.
  8. Select Finish
  9. Open the location to where it is saved
  10. Right click and select "Edit"
  11. Select "Update Dataset"
  12. Error message will appear

 
CAUSE:
This is a known defect which is currently being investigated by Technology. 
This defect is caused by the workflow of the cube update, which is not correct with the setting “Create Intelligent Cubes by database connection” enabled. The default is for the setting to be disabled (unchecked).
 
WORKAROUND:
The workaround for this issue is to uncheck the setting “Create Intelligent Cubes by database connection” option in Strategy Developer through Project Configuration > Intelligence Cubes > General as shown in the image below.
 

ka0PW0000000F77YAE_0EM440000002999.jpeg

Restart Strategy Intelligence Server for the changes to take effect.


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Knowledge Article

Published:

June 6, 2017

Last Updated:

December 28, 2023