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KB320276: Upon exporting a large report to PDF or Excel in a Chrome browser, there are two lines of code shown at the top of the screen.


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• Strategy


This issue has been classified as a defect by MicroStrategy. The impact is limited to MicroStrategy Web 10.5 product when trying to export a large report to PDF or Excel. A solution/code fix for this issue is available in current releases.

SUMMARY:
This issue has been classified as a defect by Strategy. The impact is limited to Strategy Web 10.5 product when trying to export a large report to PDF or Excel. A solution/code fix for this issue is available in current releases.
 
SYMPTOM:
When trying to export a large report in Strategy Web 10.5, there are two lines of code shown at the top of the screen, even if the export works successfully:
 

ka04W000000OfkxQAC_0EM440000002Ks8.png

 


if(typeof(Strategy) != 'undefined' && Strategy.descriptors) {Strategy.descriptors.addDescriptors("2947Click here for more details.");} onload="if (typeof(document.readyState) == 'undefined') document.readyState = 'complete';Strategy.eventManager.executeFunction('Strategy.eventManager.onload()');" onBeforeUnload="bExecute = false; window.clearTimeout(sTimeOutID);" onUnload="bExecute = false; window.clearTimeout(sTimeOutID);">

 
STEPS TO REPRODUCE:

  1. Create a large report containing the Category, Brand, Year and Subcategory attributes, along with the Cost, Profit, Revenue and Profit Forecast metrics.
  2. Run the report in Web and export it to PDF or Excel.
  3. Notice the two lines of code will show in the screen before the export completes successfully.

CAUSE:
This is an identified defect in Strategy Web 10.5.
ACTION:
This issue has been addressed in Strategy Web 10.6. Upgrade to this version to take advantage of this fix.


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Knowledge Article

Published:

May 2, 2017

Last Updated:

January 17, 2018