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KB32057: An image which is behind a panel stack as background in Report Services is pushed to front when is exported to Excel in MicroStrategy Web 9.x


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• Strategy


An image which is behind a panel stack as background in Report Services is pushed to front when is exported to Excel in MicroStrategy Web 9.x

SYMPTOM:
An image which is behind a panel stack as background in Report Services is pushed to front when is exported to Excel in Strategy Web 9.x
 
STEPS TO REPRODUCE: 
Follow the steps below to reproduce this issue:

  • Create a blank dashboard 
  • Add a simple report or graph as Dataset
  • Insert an image with a http reference to a central Web server machine, as shown below:
     
ka04W000000OciUQAS_0EM440000002854.jpeg
  • Add a Panel Stack
  • Add dataset with formatting, as show below:
     
ka04W000000OciUQAS_0EM440000002857.jpeg
  • Save document and execute in Interactive Mode, is displayed as shown below:
     
ka04W000000OciUQAS_0EM440000002855.jpeg
  • Select to export to Excel
  • Only the background image is displayed, as shown below:
     
ka04W000000OciUQAS_0EM440000002852.jpeg

CAUSE:
 This is a known issue in Strategy 9.x and has been logged with the Strategy Technology department. 
 
WORKAROUND:
Disable the background image properties Visible before exporting to Excel, as shown below:
 
 

ka04W000000OciUQAS_0EM44000000284z.jpeg

 
 
ACTION:
Contact the Strategy Technical Support for an update on the issue.
 
 
 
 


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Knowledge Article

Published:

July 16, 2017

Last Updated:

July 16, 2017