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KB32132: Bulk export reports fail with the error "MSIBulkExportConnection::GetBulkExportChunk: Max Export Time(xxx sec) has reached" recorded in the DSSErrors.log with MicroStrategy Intelligence Server 10.x

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• Strategy

Bulk export reports fail with the error "MSIBulkExportConnection::GetBulkExportChunk: Max Export Time(xxx sec) has reached" recorded in the DSSErrors.log with MicroStrategy Intelligence Server 10.x

SYMPTOM:
A report configured for bulk export fails during execution, reporting the following error in the DSSErrors.log on the Strategy Intelligence Server 10.x machine:
 
Sample Code/Error
MSIBulkExportConnection::GetBulkExportChunk: Max Export Time(xxx sec) has reached.  Job with jobid: xxx (description: <description>) will be cancelled.
 
CAUSE:
The governing setting "Maximum time for exporting data to file (sec)" for the bulk export report has been reached. This setting can be located by editing the report configured for bulk export, from Strategy Developer 10.x, and going to Data menu > Configure Bulk Export:
 

ka04W000000Oh64QAC_0EM440000002Awv.jpeg

 
 

ka04W000000Oh64QAC_0EM440000002Awx.jpeg

 
ACTION:
Increase the value for "Maximum time for exporting data to file (sec)" to allow sufficient time for the bulk export report to perform the export to file completely.
 

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Knowledge Article

Published:

June 4, 2017

Last Updated:

June 4, 2017