EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB322043: In MicroStrategy Mobile statistics for Android devices cannot be recorded


Community Admin

• Strategy


SUMMARY
Strategy Enterprise Manager allows administrators to log usage statistics of their environment and provides out of the box Reports & Dashboards to enable them to report on these collected statistics. Analysis can be carried out in areas such as PROJECT, OPERATIONS, USER and PERFORMANCE. However, the ability to log statistics on Android devices is not yet available.
 
SYMPTOM
In Strategy Secure Enterprise 9.4.x - 10.x, after successfully configuring and performing a data load, users see that only the iOS devices data has been logged to the  Enterprise Manager table (view) CT_EXEC_FACT 
 
STEPS TO REPRODUCE 

  1. Configure Enterprise Manager to log statistics in Strategy 10.4 as per KB273206 
  2. Make sure that Mobile statistics data collection is enabled at the Project configuration level
  3. Run a report using both an iOS and android device.
  4. Perform a data load.
  5. Check the CT_EXEC_FACT table by querying the database via Strategy DB Query Tool.
  6. Note that only the iOS device data has been logged.

 
ACTION
This limitation has been logged as a enhancement and is currently being worked on by the Strategy internal teams. The internal number to track this enhancement is US61202.


Comment

0 comments

Details

Knowledge Article

Published:

June 5, 2017

Last Updated:

June 5, 2017