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KB32236: 'Cached report result not found in server report cache. It may be deleted by server administrator' error occurs when retrieving a message from History in MicroStrategy Developer 9.4.x-10.x after upgrading History List from older versions


Stefan Zepeda

Salesforce Solutions Architect • Strategy


After upgrading History List, an error occurs when retrieving a message from History in MicroStrategy Developer 9.4.x-10.x

SYMPTOM:
After upgrading History List, an error occurs when retrieving a message from History in Strategy Developer 9.4.x-10.x, as shown below:

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Sample Code/Error
Cached report result not found in server report cache. It may be deleted by server administrator.  
 
CAUSE:
One of the causes is that report cache files are not migrated from the older Strategy version.
 
ACTION:
Follow the steps in the article below to migrate report cache files from an older Strategy version to 9.4.x-10.x:
KB13304: How to restore Cache and History List files from one MicroStrategy Intelligence Server to another Intelligence Server running on the same configuration
Now right click on the History List message to request it, the result set is displayed.


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Knowledge Article

Published:

April 11, 2017

Last Updated:

April 11, 2017