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KB32250: "Shared List" drop down menu and "Find" text box are missing from the "Recipients Browser" dialog when subscribing other users to report in MicroStrategy Web


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• Strategy


In MicroStrategy 9.x when subscribing other users to report with MicroStrategy Distribution Services 9.x the "Shared List" drop down menu and "Find" text box are missing from the "Recipients Browser" dialog.

SYMPTOM:
In Strategy 9.x when subscribing other users to report with Strategy Distribution Services 9.x the "Shared List" drop down menu and "Find" text box are missing from the "Recipients Browser" dialog, as shown below:
 

ka04W000000Oe0eQAC_0EM44000000287S.png

 
CAUSE:
The user does not have the "Web subscribe others" privilege to subscribe others to report.
 
ACTION:
Login to project source, go to 'Administration' -> 'User Manager'.
Edit the user, click 'User Definition' -> 'Project Access' and grant the user "Web subscribe others" privilege under "Web Professional" as picture shown below:
 

ka04W000000Oe0eQAC_0EM44000000287P.png

 
 
 


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Knowledge Article

Published:

June 14, 2017

Last Updated:

June 14, 2017