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KB323877: The error “[Kernel][Error] PUManager::CreatePU: ICDSSTaskList::Count returned a tasklist size of 0, PUName:XXX” gets logged in the DSSErrors when starting MicroStrategy Intelligence Server 10.x


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This article describes the non-critical error entries logged to the DSSErrors at the time of MicroStrategy Intelligence Server startup.

SYMPTOM
When starting Strategy Intelligence Server 10.1 - 10.7, the following kernel error messages may be captured in DSSErrors.log.
 


2017-01-16 17:49:48.616+09:00 [HOST:xxx][SERVER:CastorServer][PID:10036][THR:6700][Kernel][Error] PUManager::CreatePU: ICDSSTaskList::Count returned a tasklist size of 0, PUName:EvaluationPU.
2017-01-16 17:49:48.616+09:00 [HOST:xxx][SERVER:CastorServer][PID:10036][THR:6700][Kernel][Info] PUManager::InitPUs(): CreatePU() failed for PU: EvaluationPU, will be ignored.

 
* The PUName is not limited to EvaluationPU and could be any Processing Unit.
 
CAUSE
This is a known issue in Strategy Secure Enterprise 10.1 - 10.7.
 
ACTION
Although it is displayed as an error, the message can safely be ignored. This issue is expected to be addressed in the upcoming Strategy release scheduled to be released in Q2 2017. 
 
The Strategy Internal Reference Number for the issue discussed in this technical note is DE54244.


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Knowledge Article

Published:

May 17, 2017

Last Updated:

May 17, 2017