When troubleshooting Strategy Office 9.x and 10.x issues Strategy Technical Support might require the Strategy Office Configuration file.
The Strategy Office Configuration File is an XML file that contains all the Strategy Office configuration settings for that machine and for that user as defined in the Strategy Office Options dialog.
The location of the above file depends on the operating system of the client machine:
For Windows XP:
C:\Documents and Settings\\Application Data\MicroStrategy\Office
C:\Users\{User name}\AppData\Roaming\MicroStrategy\Office